Rakus to Showcase 'Mail Dealer' at West Japan DX Promotion Fair 2025
Rakus Co., Ltd., headquartered in Shibuya, Tokyo, will be featuring its inquiry management system, 'Mail Dealer', at the upcoming West Japan DX Promotion Fair 2025. This event is part of the 'Solutions Expo 2025', scheduled from July 2 to July 4, 2025, at the Nishi Nippon General Exhibition Center.
In today's fast-paced business environment, companies are facing various challenges, such as the need for increased productivity, workforce shortages, and compliance with carbon neutrality standards. To effectively address these issues, it is essential to integrate a wide range of insights and innovative ideas across industries. The 'Solutions Expo 2025' aims to tackle challenges faced by local businesses by matching them with solutions offered by exhibitors. It will also host seminars and lectures to provide the latest information, showcasing regional intellectual resources and technological capabilities.
This initiative is designed to enhance the technical competency of local businesses in the West Japan region, facilitating the addition of high value to products and services, thereby strengthening their competitive edge and contributing to the economic development of the area.
At the West Japan DX Promotion Fair 2025, Rakus will present innovative solutions for businesses seeking to improve operational efficiency and explore topics related to digital transformation (DX) using generative AI. Visitors can expect to see demonstrations of the 'Mail Dealer' system, featuring its functionalities designed for efficient inquiry management as well as AI-supported automation for handling inquiries.
Event Overview
- - Event Name: Solutions Expo 2025
- - Date: July 2-4, 2025
- - Venue: Nishi Nippon General Exhibition Center New Hall
- - Exhibition Title: West Japan DX Promotion Fair 2025
- - Booth Location: D-39
- - Official Website: Solutions Expo
For those interested in attending, advance registration is available here:
Registration Link.
Featured Product: 'Mail Dealer'
'Mail Dealer' is a cloud-based inquiry management system that simplifies the management of email responses for representative addresses and mailing lists such as info@ and support@. The platform effectively prevents common pitfalls that occur when multiple users handle inquiries—such as overlooked emails or disorganized responses shared via Cc. By mitigating these human errors, 'Mail Dealer' enhances operational efficiency. Additionally, it includes a feature that uses AI to analyze received email content, allowing for the early detection of potentially risky inquiries, thereby preventing complaints from occurring.
Rakus has planned further enhancements for the AI agent functionality in 'Mail Dealer'. Upcoming features include an 'Email Creation Agent' that generates polished business correspondence with just a few key points from the responsible personnel. There is also an anticipated 'Response Generation Agent' that will automatically generate optimal answers based on accumulated past interaction histories and FAQs, expected to launch later this year.
For a closer look at these functionalities, Rakus invites everyone to visit their booth at the exhibition.
About Rakus Co., Ltd.
- - Head Office Location: 5-27-5 Sendagaya, Shibuya-ku, Tokyo 151-0051
- - Founder: Takayuki Nakamura
- - Establishment Date: November 1, 2000
- - Capital: ¥378,378,000
- - Business Focus: Cloud Services
- - Website: Rakus
Contact Information
Rakus Marketing Division
Yukiko Yamamori
Email:
[email protected]